The Matrix Decode

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IMPORTANT: Only Corruption Complaints

This platform is only for corruption-related complaints against government officials. Do not register complaints about personal matters, family disputes, property issues, or anything unrelated to government corruption. Misuse of this platform may lead to legal action against you.

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What is a Valid Complaint?

💰

Bribery / Rishwat

Any government official demanding or accepting money for doing their official duty.

Example: "Officer X demanded ₹10,000 to approve my file."
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Delay in Official Work

Intentional delay by government officials in work that should be done within a stipulated time.

Example: "My application has been pending for 6 months despite repeated visits."
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Misuse of Power

Government officials using their position for personal gain or to harass citizens.

Example: "Officer is threatening me to withdraw my complaint."
📋

Denial of Service

Refusing to provide a service that you are legally entitled to.

Example: "Officer refused to register my complain without giving reason."
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Fraud in Government Schemes

Misuse of government funds, schemes, or resources.

Example: "Government scheme funds are being diverted illegally."
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Illegal Demands

Officials demanding documents, fees, or actions that are not legally required.

Example: "Officer demanded ₹500 as 'chai pani' for basic work."
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What is NOT Valid?

👨‍👩‍👧

Personal / Family Matters

Family disputes, personal rivalries, or private matters not related to corruption.

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Property Disputes

Land, property, or civil disputes between private parties.

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False / Fake Complaints

Complaints made with malicious intent to defame an official.

Warning: False complaints may attract legal action.
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Rumors / Hearsay

Complaints based on what someone else told you, without evidence or personal experience.

🎭

Political Complaints

Complaints about political opinions, party affiliations, or political speeches.

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Abusive / Defamatory Content

Complaints containing abusive language or personal attacks.

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How to Write Your Complaint?

A good complaint should be clear, factual, and complete. Follow this format:

📝 COMPLAINT FORMAT

1. WHAT HAPPENED?
   - Describe the incident in clear words
   - Include date, time, and location

2. WHO IS INVOLVED?
   - Name / Designation of the official (if known)
   - Department / Office

3. WHAT WAS DEMANDED / DONE?
   - Amount demanded (if bribery)
   - Specific action that was refused or delayed

4. WHAT EVIDENCE DO YOU HAVE?
   - Documents, receipts, witnesses, recordings
   - Be honest about what you have

5. WHAT ACTION DO YOU EXPECT?
   - What resolution are you seeking?
                    

💡 Tip: Write in simple language. Keep it factual. Avoid emotional or abusive words.

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Required Details

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Your Full Name

As per your official ID. Anonymous complaints are not accepted.

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Mobile Number

Active mobile number for verification and follow-up.

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Complete Address

District, Block, Panchayat, Village — so we can route your complaint correctly.

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Complaint Level

At which level did the corruption happen? (State / District / Block / Panchayat / Village)

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Detailed Complaint

Minimum 50 words. Describe what happened in your own words.

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Supporting Documents (If Available)

Documents are not mandatory, but they strengthen your complaint:

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Written Proof

Application copies, receipts, letters, government orders

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Photos / Screenshots

Screenshots of messages, WhatsApp chats, emails

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Audio / Video (If Legal)

Recordings made within legal limits

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Witness Details

Names and contact of people who saw the incident

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What You Should NOT Do

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Don't Write False Information

Every detail you provide should be true. False complaints can lead to legal consequences.

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Don't Use Abusive Language

Keep the complaint professional. Abusive content will be rejected.

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Don't Submit Multiple Complaints

One complaint per issue. Duplicate complaints will be marked as spam.

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Don't Share Personal Details of Others

Only share details of the accused official if you have legal proof.

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Don't Use This For Personal Vendetta

This platform is not for settling personal scores.

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What Happens After You Submit?

1️⃣

Complaint Received

Your complaint is saved in our system with a unique Reference ID.

2️⃣

Official PDF Generated

An official document is automatically created with your complaint details.

3️⃣

Admin Review

Our admin team reviews your complaint for validity and evidence.

4️⃣

Status Update

You will receive an Approval ID via email once your complaint is reviewed.

5️⃣

Action Taken

If valid, your complaint is forwarded to the appropriate authority.

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Legal Notice

By submitting a complaint, you confirm that the information provided is true and accurate to the best of your knowledge. Filing false complaints is a punishable offence under BNS. The Matrix Decode reserves the right to share complaint details with law enforcement agencies if required.

Ready to Register Your Complaint?

Make sure you have all the details ready before you begin.

Register Complaint Now